Training with FASHION CLOUD and unitex
With the aim of quickly offering customers the desired articles and thereby generating additional sales, the fashion house Kolossa decided to introduce the Clara App on all shop floors. As a unitex member, the Kolossa sales staff received free personal training on the Clara App directly on the sales floor, during which the use of the new technology could be tried out in a realistic environment. The sales staff were enthusiastic about the simple operation via smartphone and the quick solution for customer requests. With the help of the Clara App, the availability of individual items can now be checked and reordered easily and directly during a customer conversation, so that excellent customer service is guaranteed.