How to start buying with Fashion Cloud

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Registering, setting up and placing orders on the order area

The use of the platform is completely free of charge for you as a retailer. Simply sign up, register your stores and request access for your brands.
Once the brands have confirmed your access, you can start to place orders.

You’ve already set up the order area? Click here.

That’s what you need to get started:

  • Login data to our platform

  • Computer / Laptop and WIFI

  • GLN (if possible)

Registration on the platform

The order area needs to be set up once on the Fashion Cloud platform. If necessary, you will be able to change your information after your registration.

  • 1. Request access: After registering on the platform, you will find the menu item “Brand overview” on the left. Click on “Access” next to the brand name on the right and tick “Order Area”. Then go to “Request Access” to send your request.

    Please note: You can only place orders, once the brand has confirmed your access request.

  • 2. Create stores: In “Manage Account” – “Store management” you register and manage your stores. Enter the delivery address of the respective store, as well as its GLN.

    The email to be specified refers to order summaries for the Clara App. All users who order via the web platform will receive an order confirmation immediately after placing the order.

  • 3. Create users: After you’ve created your store, register and manage your team members in the settings. To do so, enter the e-mail address of your buyers in “Team” and grant them user rights. If necessary, you can still change the user roles later on.

How to order with Fashion Cloud

  • 4. To place an order, go to the menu item “Order”. You will see all brands on the left that have given you access to their stock.

    You have three options to find your items:

    • Select your desired brand in the brand overview and display all articles of this brand.
    • Type in EAN, article number or article name in the search bar.
    • Select a product category on the left and use the filter options on the product overview page to search for specific attributes. – You will see results from all brands.
  • 5. To place an order, view product details by clicking on the item and getting to the detailed view. Specify the colour and sizes in the matrix.

    The order matrix shows the numbers of pieces still available per size in grey. Simply click in the respective boxes and enter your desired number of items per size. Then go to “Add to cart” and place the item in the cart.

  • 6. To complete your order, click on the cart in the upper right. Here you can edit the amounts of all your articles again or delete them. By clicking on the picture, you will return to the detailed view and are able to edit your article here as well.

    You also have the option to assign an order number to your order (optional). Then, simply select a previously created store and click on “Order Now”.

    In the order history you have the option to keep track of your already placed orders.

Ever wondered what new features we have or what brands are available? Stay up-to-date with our newsletter about order!

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